Mield Technologies was founded by professionals who worked in the software/system maintenance industry for over 15 years. The idea behind this product is to address some major pain points in running IT systems in many companies. It doesn't matter whether it is a small and medium enterprise (SME) or an international enterprise. There is a sizeable number of products in the market which are either very expensive or offer very limited features. Many of them focus on application frontend monitoring. SystemProMon created by Mield Technologies focuses on backend monitoring and prevention of system disruptions. The product also offers other features such as knowledge management at a reasonable price. MIELD stands for:
Our main product is named SystemProMon. It is an enterprise solution which helps businesses to monitor all IT systems deployed within the company. On top of monitoring system resources such as CPU, RAM and disk usage, it also monitors all the scheduled jobs as well as interfaces between systems. All the systems are easily configured using a tree structure. Knowledge management is also linked to the tree to retain system knowledge and work instructions effectively.
Many products in the market which monitor application status will only alert you when the application system goes down. SystemProMon checks application logs and database tables for early signs of failure. This will allow the technical staff to take preventive actions which helps to minimize downtime. Agent will be installed on the target server. It can then be configured to monitor server resources, schedule jobs status and system interface status. Real time alert will be sent back to the web portal and email recipients. Agent running status will also be monitored from the central web portal.
SystemProMon provides a dashboard view for IT management. It shows the overall status of all the systems being monitored. At the same time, it presents an overview of all the systems jobs and interfaces' status. Critical alerts and critical system health status are also available from this view. Through this dashboard view, management can zoom into the critical issues and take necessary actions. After rectification of an issue, management can also view the issue logs and instructions recorded to rectify the issue.
When companies deploy more and more IT systems along the way and build interfaces between these systems, it becomes quite complicated to troubleshoot an issue arising from any of these systems. The issue may be caused by job failure on other servers or interfaces failure between any systems. Hence it's important to monitor all the schedule jobs as well as the system interfaces. Through some simple configurations, SystemProMon can help to monitor all these plus present all the servers and systems in a tree view.
Companies struggle with knowledge management. KM software purchased will mostly end up as a document repository tool. In SystemProMon, knowledge management is done in a very structured way. You can build a system tree with all your systems and work instructions and journals are linked to the tree nodes. This will help to ensure all the necessary documentations are in place for all the servers and systems in the tree. It can also be used to track the issue logs and record instructions to rectify a certain issue.
Many companies use an excel spreadsheet to keep track of all their server inventories, jobs deployed and interfaces between these servers. It is very inefficient and becomes very complex and confusing when the number of servers and interlinks increases. SystemProMon helps to construct a system tree which will link all your servers, systems and jobs running on these servers. Adding a node to the tree just requires a few clicks.
SystemProMon comes with one year free software maintenance support. We provide 24x7 email support with 24 hours response time. In case of complex issues, remote desktop support is also available subject to our technical staff's availability.
The development of SystemProMon started in 2012. Current software version is 1.8. Following are some most recent product updates.
Our product is packaged to meet the needs of companies of different sizes from small and medium enterprises (SMEs) which have only a few servers to MNCs which may have thousands of servers. Please choose from the following packages. Alternatively, you can email to email@example.com for assistance. All prices quoted are in US Dollars.
SystemProMon is a web based solution. The demo is available from internet. However, you need to send in your request by filling up the following form. Alternatively, you can send an email to firstname.lastname@example.org directly.
You can contact us through email or online form. For technical support, please email email@example.com. For sales enquiries, please contact firstname.lastname@example.org. For any other feedback or request for new product features, you can fill in the form below.